Terms & Conditions

Acceptance of these terms

These Terms & Conditions govern your use of the NexGen Labs Solutions website, forms, communications, and services. By using the website or engaging our services, you agree to these terms and our Privacy Policy. If you enter into a separate written agreement with us, that agreement controls if it conflicts with these terms.

Website and services

Website content is provided for general information and may be updated without notice. Service scope, pricing, timelines, payment terms, ownership, and support obligations are established in the applicable proposal, order, or service agreement. You agree to provide accurate information, necessary access, timely approvals, and lawful instructions. You may not misuse the website, attempt unauthorized access, interfere with its operation, or use our services for unlawful, deceptive, abusive, or infringing activity.

SMS messaging program

When you expressly opt in to receive text messages from NexGen Labs Solutions, we may send messages related to your project inquiry, appointment confirmations and reminders, account or service updates, support requests, and other communications you specifically request. Message frequency varies based on your interactions and services. Message and data rates may apply.

Consent to receive text messages is not a condition of purchase. Reply STOP to opt out at any time. Reply HELP for help, email support@nexgenlabs.dev, or call +1 (833) 383-1776. After an opt-out request, you may receive one final message confirming your choice. Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier availability and is not guaranteed.

You represent that you are the subscriber or customary user of the mobile number you provide and that you are authorized to consent to messages at that number. If your number changes or is reassigned, please notify us or opt out before discontinuing its use. We do not sell mobile information or share SMS opt-in data or consent with third parties for their own marketing or promotional purposes. See our Privacy Policy for details.

Third-party services

Our website and services may rely on or link to third-party providers, including hosting, scheduling, communications, analytics, and payment services. Those providers may have their own terms and privacy practices. We are not responsible for third-party services outside our control.

Intellectual property

Unless a written agreement states otherwise, the website, branding, software, designs, text, graphics, and other materials we provide remain owned by NexGen Labs Solutions or our licensors and are protected by applicable law. You may not copy, resell, reverse engineer, or distribute them without permission. Client deliverables and licenses are governed by the applicable written agreement.

Disclaimers and limitation of liability

To the extent permitted by law, the website is provided “as is” and “as available.” We do not guarantee uninterrupted operation, specific business results, lead volume, revenue, search rankings, or the performance of third-party platforms. To the fullest extent permitted by law, NexGen Labs Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services. Any liability relating to paid services is subject to the limitations in the applicable written agreement.

Changes and governing law

We may update these terms by posting a revised version and effective date. Continued use after an update means you accept the revised terms. These terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law rules. Any dispute will be brought in a court of competent jurisdiction in Louisiana unless a written agreement provides otherwise.

Contact us

Questions about these terms or the SMS program can be sent to support@nexgenlabs.dev or contact@nexgenlabs.dev, or by calling +1 (833) 383-1776.